The Source 1 Way

In some fifty years’ in construction and ancillary industries, Source 1 Group Managing Director Danny West had seen how confusing and stressful things can be for the customer  – dealing with multiple contacts all with their own bewildering industry jargon and, worst of all, a total lack of clarity, and indeed honesty, in their customer communications.

Source 1 Group was born of a shared conviction that there had to be a better, simpler way of delivering the best.  And we do that by bringing together independent, specialist divisions that work together in collaboration and as stand-alone companies – and that share our commitment to excellence and customer service, which can be summed up by three main thoughts…

1

Integrity

We aim to work with customers and prospects openly, honestly, and sincerely. Quite simply that means when we say we’ll do something, we’ll do it; when we say we can’t or won’t do something… we won’t do it.
2

Communication

We believe that information is meant to move and that information moves people. So we owe it to our clients and associates to communicate clearly and effectively. That just means taking the time to talk with them, frankly and constructively. And above all taking the time to listen to their needs.
3

Excellence

We are satisfied with nothing less than the very best in everything we do. So we intend to keep raising the bar for ourselves, our people and our customers. We think you’ll agree, it’s great fun discovering just how good we can really be.